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Freedom Paper Complaint - Freedom Paper Unsatisfactory Customer Service - Canon Matte Banner Film
Freedom Paper Complaint

Freedom Paper Complaint

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Freedom Paper Unsatisfactory Customer Service - Canon Matte Banner Film


I purchased a product I had not used before. I had called to get assistance in choosing a product but when no call was returned I decided to go ahead and order. What I got was not what was expected. The label on the product did not match manufacturer's description. I asked to return it, was told there was a 25% restocking fee. If I purchased another product they suggested it would be just a 15% restocking fee. I paid shipping to return the product but after further research decided not to purchase the product they recommended because they do not offer to send samples and I was afraid this product would not work and I would pay more return shipping and restocking fee. So, on a $75 product I paid $31.50 just for looking at it.


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